Your Data, Your Control
We believe you should have absolute control over your child's health history. You can delete your data at any time directly through the app you use to log it.
How to delete your data
- Open your chat with the Calmemo bot in Telegram.
- Type the command
/deletedata. - Follow the prompts to confirm whether you want to remove yourself as a caregiver or permanently erase all child profiles and health events associated with your account.
Once confirmed, your profile, children, health events, appointments, medications, and related records are permanently erased and cannot be recovered. The only exception is limited billing information (such as Stripe payment identifiers and amounts — never any health data), which we are legally required to keep for up to 6 years for tax and audit purposes before it is automatically deleted. Encrypted disaster-recovery copies may contain deleted records for up to 35 days before automatic expiry. They are access-restricted and used only to recover the service after a serious failure.